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Introduction What Information Do We Collect? How Do We Use the Information That You Provide To Us? How Do We Use Information We Collect From Cookies? Sharing and Selling Information How Can You Access and Correct Your Information? What About Legally Compelled Disclosure of Information? What About Other Web Sites Linked To Our Web Site? Our Commitment To Data Security Choice/Opt-In/Opt-Out Surveys and Contests Acquisition or Changes In Ownership We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website. We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs. (Back to top) What Information Do We Collect? When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site. Personal Information You Choose to Provide
Web Site Use Information Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. (Back to top) How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, , to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs. Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter. Back to top A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses. (Back to top) How Do We Use Information We Collect from Cookies? As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies. (Back to top) IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. (Back to top) Sharing and Selling Information We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. (Back to top) How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address. (Back to top) What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public. (Back to top) What About Other Web Sites Linked to Our Web Site? We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding. (Back to top) By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice. (Back to top) Our Commitment To Data Security Please note that your information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. (Back to top) This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible. (Back to top) From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. (Back to top) Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians. (Back to top) Acquisition or Changes in Ownership In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred. (Back to top) We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. (Back to top)
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"Your course on confict resolution and
website is fantastic. This course and material has already helped me to look for ways to work
with my staff to get the best productivity out of them and get through the conflicts that
arise. It is so easy to use this information right away. I don't have to take weeks or months
to put it together. I love it. Thank you."
-- Mike Green, MI |
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"Very illuminating, and really clarified some
observations I had made recently about how very differently individuals with whom I have worked
have responded to identical approaches. Some very powerful tools for
management."
-- Sandra Graham, DC |
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"My whole department attended, and it was
enlightening to see how my coworkers classifed themselves in the matrix because it was quite
different than how I perceived them. The lessons and exercises Paul presented helped me a
lot with working through this. I think we will all work together better when we return to the
office."
-- Nora Everett, TX |
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"Fantastic speaker! Great topic! I learned so
much. In fact, the seminar was too short...I want to learn even more!"
-- Linda Louis, CA |
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"I found the idea of "systems" very
interesting. Paul did a great job of demonstrating and explaining his ideas. He kept it fast
and funny. Time just flew by. I've never learned in this kind of environment before, and it was
a great experience for me. I liked the experiential stuff too."
-- Will Clifford, CAL, AB |
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"Paul's presentations are enjoyable for those
attending. Participants are enthusiastic about Paul's workshops. His material is enlightening
and comprehensive. Because the program is experiential, people walk away with a greater
sense of understanding."
-- Chere Estrin, Ph.D., Estrin LegalEd |
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"The highlight of the workshop for me was to
be with so many intelligent people from all different kinds of careers, and realize that we all
have the same problems. And Paul helped us come up with excellent strategies to solve them! The
interactive exercises were very meaningful to me."
-- Brenda Warner, FL |
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"You have to promise to bring him back! He
was fantastic!
-- Kathy Smith, Toastmasters International Convention |
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"The most useful thing I learned today was
conflict resolution. I need this in multiple aspects of my life."
-- Fred Dunst, South Central PA Manufacturing Association Seminar |
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"Excellent! This is useful in everyday life -
personal and professional. I especially liked the eye contact info."
-- Diane Beattie, Otis Elevator Company |