- Three Certainties About Conflict
We all face conflict in our daily lives, don't we? Here are three things we know "for sure" about conflict.
- How to Communicate
Have you ever wondered why people don't "get it" when you speak? How you can say one thing, and someone hears something completely different? Here is the explanation.
- How NOT to Deal with Conflict
Our philosophy about dealing with conflict differs from some of the ads you receive promoting conflict resolution. Here's how we differ, and why our methods will work for you, and why the other programs will not.
- First Dynamic of Effective Communication
If someone you are communicating with doesn't get the meaning as you intended it, whose fault is it? If they don't take the requested action, adopt you ideas or programs, or buy your products, whose fault is it?
- The Causes of Conflict
In any conflict situation, we have several choices to make. The first choice is whether to avoid or engage.
- What is Your Conflict?
Whatever your conflicts of the day may be, our programs give you the universal skills, strategies and techniques for resolving conflict and preventing future issues in the office and at home.
- How To Have A Fair Argument
Here is an entire list of ideas and suggestions on having a fair argument so you will come to a win-win solution.
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"Your course on confict resolution and
website is fantastic. This course and material has already helped me to look for ways to work
with my staff to get the best productivity out of them and get through the conflicts that
arise. It is so easy to use this information right away. I don't have to take weeks or months
to put it together. I love it. Thank you."
-- Mike Green, MI
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"Very illuminating, and really clarified some
observations I had made recently about how very differently individuals with whom I have worked
have responded to identical approaches. Some very powerful tools for
management."
-- Sandra Graham, DC
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"My whole department attended, and it was
enlightening to see how my coworkers classifed themselves in the matrix because it was quite
different than how I perceived them. The lessons and exercises Paul presented helped me a
lot with working through this. I think we will all work together better when we return to the
office."
-- Nora Everett, TX
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"Fantastic speaker! Great topic! I learned so
much. In fact, the seminar was too short...I want to learn even more!"
-- Linda Louis, CA
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"I found the idea of "systems" very
interesting. Paul did a great job of demonstrating and explaining his ideas. He kept it fast
and funny. Time just flew by. I've never learned in this kind of environment before, and it was
a great experience for me. I liked the experiential stuff too."
-- Will Clifford, CAL, AB
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"Paul's presentations are enjoyable for those
attending. Participants are enthusiastic about Paul's workshops. His material is enlightening
and comprehensive. Because the program is experiential, people walk away with a greater
sense of understanding."
-- Chere Estrin, Ph.D., Estrin
LegalEd
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"The highlight of the workshop for me was to
be with so many intelligent people from all different kinds of careers, and realize that we all
have the same problems. And Paul helped us come up with excellent strategies to solve them! The
interactive exercises were very meaningful to me."
-- Brenda Warner, FL
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"You have to promise to bring him back! He
was fantastic!
-- Kathy Smith, Toastmasters International
Convention
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"The most useful thing I learned today was
conflict resolution. I need this in multiple aspects of my life."
-- Fred Dunst, South Central PA Manufacturing
Association Seminar
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"Excellent! This is useful in everyday life -
personal and professional. I especially liked the eye contact info."
-- Diane Beattie, Otis Elevator
Company
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more Comments.
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