How "NOT" to deal with conflict

This Won't Work!

I recently received this ad for a conflict resolution seminar in my inbox. I'm not going to say which company it comes from, but I include it here because it is the exact opposite of my approach.

Never again fall victim to those who love to make life miserable for the rest of us ... 
  • You'll learn why they act the way they do. 
  • You'll find out exactly what to say and do in specific situations. 
  • You'll become less of a target for their barbs and antics. 
  • You'll see how to bring out the best in even the worst offenders. 

Attend this seminar and gain the communication skills you need to "de-stress" all of your difficult relationships, on the job and off.

This is a day of intensive training with immediate payback ...
Learn to take the offensive against know-it-alls, dictators, snipers, gripers, "yes" people, "no" people, and all of the other contrary characters you confront every day.

My philosophy is:

  • You are not a victim. We show you how to take control, not "go on the offensive." 
  • People don't "love to make life miserable" for you. If you adopt this belief, why even bother to try to solve problems? 
  • You are better off to learn a framework and principles that will work in all situations, not just a set of rules for specific situations. 
  • People are not "offenders", they are simply doing what brings them results. Learn what motivates them and give it to them in a more constructive way. 
  • Putting people into categories is inaccurate and counter productive. 

You will you get dramatically better results by not assigning blame and accepting responsibility for the results of the communication than you will by being a victim and blaming others for being "contrary characters"!

Join me at one of my seminars and learn a system that will benefit you forever.

 
Conflict Resolution eNews

Testimonials
"Your course on confict resolution and website is fantastic. This course and material has already helped me to look for ways to work with my staff to get the best productivity out of them and get through the conflicts that arise. It is so easy to use this information right away. I don't have to take weeks or months to put it together. I love it. Thank you." 

-- Mike Green, MI
"Very illuminating, and really clarified some observations I had made recently about how very differently individuals with whom I have worked have responded to identical approaches. Some very powerful tools for management." 

-- Sandra Graham, DC
"My whole department attended, and it was enlightening to see how my coworkers classifed themselves in the matrix because it was quite different than how I perceived them. The lessons and exercises Paul presented helped me a lot with working through this. I think we will all work together better when we return to the office." 

-- Nora Everett, TX
"Fantastic speaker! Great topic! I learned so much. In fact, the seminar was too short...I want to learn even more!" 

-- Linda Louis, CA
"I found the idea of "systems" very interesting. Paul did a great job of demonstrating and explaining his ideas. He kept it fast and funny. Time just flew by. I've never learned in this kind of environment before, and it was a great experience for me. I liked the experiential stuff too." 

-- Will Clifford, CAL, AB

 

More Testimonials
"Paul's presentations are enjoyable for those attending. Participants are enthusiastic about Paul's workshops. His material is enlightening and comprehensive. Because the program is experiential, people walk away with a greater sense of understanding."

-- Chere Estrin, Ph.D., Estrin LegalEd

"The highlight of the workshop for me was to be with so many intelligent people from all different kinds of careers, and realize that we all have the same problems. And Paul helped us come up with excellent strategies to solve them! The interactive exercises were very meaningful to me."

-- Brenda Warner, FL
"You have to promise to bring him back! He was fantastic!

-- Kathy Smith, Toastmasters International Convention

 

"The most useful thing I learned today was conflict resolution. I need this in multiple aspects of my life."

-- Fred Dunst, South Central PA Manufacturing Association Seminar


"Excellent! This is useful in everyday life - personal and professional. I especially liked the eye contact info."

-- Diane Beattie, Otis Elevator Company

 

Click here for
more Comments.

Privacy Policy Terms of Use Contact Paul Endress