In every conflict situation you have several choices to make...

Do you avoid or engage?

If you choose to engage, do you try to force your way and dominate, or do you work to resolve the problem using effective communication techniques?

Imagine that your toughest conflict challenges simply disappear because you know the secrets to true communication mastery.

There's no quicker way to get what you want and need - and resolve and prevent conflict and disruptive behavior - than by becoming the master of your own communication.

To discover how, join us for the webinars that will challenge you and supercharge the way you communicate with difficult people and get things done with everyone around you - both in the office and at home!

They have been created and will be conducted by national communication and conflict resolution authority Paul Endress of Maximum Advantage. You have read his commentaries on communication and persuasion in publications such as Forbes, USA TODAY, Entrepreneur and the New York Times.

To ensure personal attention, each webinar is limited to the first 30 people who register...

Choose one, two, or all three of the Conflict Resolution Webinars and register now to save your "seat." Each webinar is limited to the first 30 people who sign up.

All webinars begin at 2pm Eastern Time (1pm Central, 12noon Mountain, 11am Pacific) and last approximately 60 minutes (with Q&A).

The following webinars are available (red indicates the webinar has sold out, yellow indicates the webinar is more than 50% filled).

You will be able to select your webinars at check-out:

Mon. September 28 - Conflict Resolution for Everybody

Wed. September 30 - Dealing with Difficult People in the Workplace

Thu. October 1- Mediating Conflict

Register for One Webinar for Only $98	Register for Any Two Webinars (Save $20)	Register for All Three Webinars (Save $50)

By the end of these webinars you will know:

	The three causes of conflict - and creative, effective ways to resolve each cause.
	The first dynamic of effective communication and how it will put you in control of yourself and those around you.
	How to know if you're someone else's difficult person - and what to do about it.
	An introduction to the Hierarchy of Values and what it means to the resolution and prevention of conflict.
	How to resolve conflict by chunking up, examining motives, and adopting beliefs that will serve to quench the flames of conflict.
	How to effectively respond with the major types of difficult people including the tank, yes person, no person, and busy body.
	How to recognize each of the major types of difficult people and discover the best way to counter each one.
	Detecting and responding to the "strategies" that people use to get what they want.
	How to gain a better understanding of the other person's motives so that you can gain control of the situation.
	How to use the agreement frame to smooth conflict.
	How to resolve conflict and manage anger by using effective listening skills.
	Five styles of mediating conflict and when to use each one.
	How to develop win/win strategies that resolve instead of suppress problems.
	How to vent emotions in ways that aren't harmful.
	How to set group norms that prevent future trouble.
	How and when to make an intervention during a meeting.
	The difference between debate and argument and how to manage each one.

This is your chance to see and hear the sought-after expert Paul Endress without leaving the comfort of your office or home. 

When you ensure that you and your professional staff receive the necessary training to resolve and prevent conflict and disruptive behavior, you will see direct benefits and immediate payoff in increased productivity and improved workplace and client relations.

Your registration includes all this... You have access to the hour-long online webinar (audio is via toll-free phone) and a workbook file that you can copy for yourself and then re-use for training purchases and future reference. Plus Paul will give you surveys and free bonuses before, during and after the webinar to continue your exciting journey to successful conflict elimination.

Register for One Webinar for Only $98	Register for Any Two Webinars (Save $20)	Register for All Three Webinars (Save $50)

Don't miss this special event! We have priced each webinar with today's budgets in mind at only $98 (sign up for two or all three webinars and Save Up To $50 on your registration). And you get all this...

	Paul will deliver programs that provide fun and laughter while learning some invaluable techniques.
	You will receive a workbook for each webinar that you can use during the program and then copy as many times as you need for future reference and training.
	Your satisfaction is guaranteed; if you're not 110% delighted with the program, we will refund your registration fee (That makes this webinar no risk to you.)
	You can apply a $100 discount when you purchase Paul's self-study course "Communication University."
	At the conclusion of the webinar Paul will also give you links to download his popular ebooks "The Relationship Puzzle" (normally $8.97) and "Email Dynamix" ($8.97 for everyone else) at no cost to you.

Simply register by clicking on one of these secure shopping cart links... 

Register for One Webinar for Only $98	Register for Any Two Webinars (Save $20)	Register for All Three Webinars (Save $50)

There is no risk to you because your satisfaction is guaranteed (and you get to keep the free gifts)!

Rest easy knowing your registration fee will be refunded in its entirety if you are not 110% delighted with the results of these conflict resolution webinars. And you can keep the invaluable ebook downloads.